Shipping & Returns
All orders placed before 2pm (CET) are usually shipped on the same day.*
*Please note that orders are not shipped on weekends and holidays.
Shipping Cost: 4,90€ // Free shipping on orders over 40€.
Estimated delivery time within Germany is 1-3 working days.
All parcels within Germany are shipped with GLS with a tracking number.
Optional - UPS Express: 9€ // Receive your order the next day (Only for orders placed Monday-Thursday before 2pm CET)
DENMARK, NETHERLANDS, BELGIUM & AUSTRIA
Shipping Cost: 6€ (45DKK) // Free shipping on orders over 60€ (450 DKK).
Estimated delivery time is 2-3 working days.
All parcels are shipped with GLS with a tracking number.
Optional - UPS Express: 20€ // Receive your order the next day (Only for orders placed Monday-Thursday before 2pm CET)
Shipping and handling is the amount of money charged for the packaging and transport of goods.
Remember to track your parcel's journey, if delays should occur.
the link is active.
RETURNS & EXCHANGES
We gladly accepts returns on both new arrivals and sale items and offers you 14
days of return from the date of your receipt.
CHRISTMAS GIFTS – SPECIAL RETURN POLICY
We know it's hard to find the perfect present for that special someone.
That's why all orders starting from November 22nd, 2019 and the whole of
December 2019 can be returned/exchanged until January 17th, 2020.
be deposited to your bank account as soon as possible. Funds can only be
transferred to the credit card used for the original purchase. Always keep the postal
receipt with a tracking number, proving that the jewelry has been returned. Return
shipping costs are at the customer's own expense. We offer no compensation for
returned merchandise lost during shipping.
If you wish to exchange your item you just have to follow the guidelines below.
in the shipment with a copy of the sales receipt. You can reuse the same box in
which the jewelry was sent to you for making the return.
2. All goods must be returned unused, in original packaging and in same condition
as when received. Items showing signs of use will not be accepted.
3. Send the return package to:
1. HH / 6. Stock
4. Please note that the package must be send with distribution directly to the
address above as we are not able to pick up your package at a parcel shop.