Materials, Care & Repair
JUKSEREI jewelry is nickel, lead and cadmium free and made out of pure .925 sterling silver.
Most of our pieces are up to +2 micron 24K gold and 18K rose gold plated.
Our Matti Bracelets are made of 24K gold plated brass & silver plated brass.
Our Hair Clips are made of 24K gold plated brass & stainless steel.
These surface treatments will fade over time due to contact with water, clothes, hard surfaces, sweat, perfume, hairspray, air pollution, etc.
For optimal preservation avoid contact with cleaning supplies, beauty products, soaps and water.
We suggest to remove your jewelry when washing your hands and shower.
Be aware that the PH value in your skin can effect your jewelry. This varies from person to person.
1. Purchased from www.jukserei.dk
What if the jewelry breaks? If it is a production fault please email email@example.com
Please include your order number, description & photo of the damage. All repairs are subject to shipping charges.
If the break is of your own fault, you should bring it to your local goldsmith for repair. Everything can get fixed.
If you have a question about repairs, please let us know at firstname.lastname@example.org
Always get in touch before returning any broken items purchased in our online shop.
2. Purchased from a Jukserei retailer
Please contact the retailer that you originally purchased the piece from.
If they are unable to help you, please email email@example.com and we will do our best to assist you.
We reserve the right to decline unreasonable repairs, returns and exchanges.